Frequently Asked Questions

Everything you need to know about shopping with Limpet Store.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Limpet Store, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.

Can I modify my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only make changes within 60 minutes of purchase. Please contact our support team immediately via live chat for urgent modifications.